This Privacy Policy explains how Sacred Legacy PTY LTD (“Sacred Legacy”, “we”, “our”, or “us”) collects, uses, stores and protects your personal information when you visit our website or interact with our services. We are committed to respecting your privacy in line with the Australian Privacy Act 1988, the U.S. CAN-SPAM Act, and applicable international laws.
1. Information We Collect
We may collect the following types of personal information:
- Name
- Email address
- Mobile phone number
- Billing and delivery information
- Purchase history
- Device, browser and usage information
- Information you voluntarily provide when contacting us or subscribing to updates
2. How We Use Your Information
We use your information to:
- Process and manage your orders
- Respond to enquiries and customer support requests
- Send marketing communications where you have provided consent
- Improve our website, products and customer experience
- Detect fraud and maintain the security of our website
- Comply with legal obligations
3. Cookies & Analytics
Our website uses cookies and similar technologies to:
- Remember your preferences
- Measure website performance
- Analyse visitor behaviour
- Improve marketing effectiveness
We may use services such as:
- Shopify
- Google Analytics
- Meta Pixel
- Other advertising and analytics providers
Most browsers allow you to control or disable cookies through your browser settings.
4. SMS Marketing
If you opt in to receive SMS messages, we may send:
- Launch notifications
- Exclusive offers
- Product drop announcements
Message frequency may vary. Message & data rates may apply. You may opt out at any time by replying STOP or contacting us directly.
5. Data Security
We take reasonable administrative, technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration or loss.
Your personal data is stored securely on trusted third-party platforms (e.g. Brevo, Shopify, and secure CRM tools) and is protected with encryption where applicable.
6. Third-Party Service Providers
We use trusted third-party providers to operate our business. These providers may process personal information on our behalf, including:
- Shopify
- Payment processors
- Email and SMS marketing platforms
- Shipping and fulfilment partners
- Customer support software
- Analytics providers
We only share information necessary for these services to perform their functions.
We do not sell or rent your personal information.
7. Your Rights
Subject to applicable law, you may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Withdraw consent for marketing communications
- Request information about how your data is processed
To exercise these rights, please contact us using the details below.
8. International Data Transfers
Because we sell products internationally and use global service providers, your personal information may be processed or stored outside Australia.
Where this occurs, we take reasonable steps to ensure your information receives appropriate protection.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page and will display the effective date.
10. Contact Us
If you have questions about your data or this policy, please contact:
📧 support@sacredlegacycollection.com
